Privacy Policy

Last updated: April 29, 2026

Veloxspikes.com ("Velox", "we", "us", or "our") is operated by Quanzhou Bomei Footwear Co., Ltd., located in Fujian Province, China. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on our website.

By using our website, you consent to the practices described in this policy.

Information We Collect

We collect two types of information:

1. Information You Provide

Name, billing and shipping address
Email address and phone number
Order details and payment information (processed securely via PayPal)
Communications with customer service

2. Information Collected Automatically

IP address, browser type, device information, and operating system
Website usage data (pages visited, time spent, referring site) through cookies and similar technologies

We do not intentionally collect personal information from children under 13 years of age. If we become aware that we have collected such data, we will take steps to delete it.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide shipping updates and tracking
Communicate with you regarding orders and customer support
Improve our website and user experience
Comply with legal and tax obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Payment Processing

All payments are processed securely through PayPal. We do not store your full payment card details. PayPal handles payment information in accordance with its own privacy and security standards.

Sharing of Information

We may share your personal information only with the following parties when necessary:

PayPal – for payment processing
Shipping carriers (e.g., USPS, UPS or partners) – for order delivery
Service providers who assist with website operations (under strict confidentiality agreements)
Law enforcement or regulators when required by law

Your data may be transferred to and processed in China, where our company is located. We take reasonable measures to ensure appropriate safeguards for such cross-border transfers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functions (e.g., shopping cart)
Analyze website traffic and improve performance
Remember your preferences

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality. We do not use cookies for targeted advertising at this time.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

For California Residents (CCPA/CPRA): You have the right to:

Know what personal information we have collected about you
Request deletion of your personal information (subject to exceptions)
Opt-out of the sale or sharing of your personal information (we do not currently sell or share data in this manner)
Limit the use of your sensitive personal information
Correct inaccurate personal information

We do not discriminate against you for exercising these rights.

For All Users: You may also request access to, correction of, or deletion of your data by contacting us. We will respond within a reasonable timeframe (typically 30–45 days).

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the website constitutes acceptance of the changes.